When creating a resume for a hotel job, it's important to choose a professional and clean aesthetic. Stick to neutral colors like black, gray, and white, and use a clear and easy-to-read font. Avoid using bright or flashy colors that can distract from the content of your resume.
When applying for a hotel job, emphasize your relevant experience in the hospitality industry, including any customer service or management roles you've held. Highlight your ability to work well with others, handle stressful situations, and provide excellent service to guests. Be sure to also include any relevant certifications or education.
Hotel Front Desk Manager
ABC Hotel, New York, NY
January 2019 - Present
- Manage front desk operations, including check-in and check-out processes, guest inquiries, and staff scheduling.
- Train new employees on customer service standards and ensure adherence to hotel policies and procedures.
- Collaborate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained.
- Handle guest complaints and resolve issues promptly to ensure a positive experience.
As a seasoned hospitality professional with over 5 years of experience in hotel management, I have a proven track record of providing exceptional guest service and maintaining high standards for myself and my team. I am skilled in managing complex operations and solving problems quickly and efficiently. With my strong attention to detail and commitment to excellence, I am confident that I would be an asset to any hotel team.